At Handmade, we take pride in the quality and care of our handmade creations. If your order arrives damaged, defective or received the wrong item, don’t hesitate to get in touch with us via WhatsApp at 012-0165-5181 within 48 hours of receiving your order. Kindly include the following details in your message:

Your name
Your address
Your phone number
A clear picture of the damage, including the product in its original packaging

Important: Do not discard the original packaging, as it will be required for the claims process.

Once the product is removed from its original packaging, we cannot be held responsible for any further damage caused by improper handling.

Care Instructions:
Each of our handmade products includes specific care instructions. Please follow these guidelines carefully to preserve their quality and ensure their longevity.

Thank you for supporting Handmade!

Warm regards,
Handmade